As part of the switch-off of the traditional phone network (PSTN), we are introducing a new way to upgrade your internet connection to a more advanced and future-proofed broadband service. At the same time, you can transfer your PSTN/WLR number to Excel Communications.
This new process is called a SoGEA Number Transfer order, and it is available for businesses currently using PSTN/WLR connectivity services such as ADSL, FTTC, and Gfast. You can take advantage of this new process starting today.
If you have a Excel Communications PSTN/WLR3 line, you can email your number to us and we’ll check if you are eligible for upgrading to SoGEA. We have two options available for customers, either PhoneLine+ or Excel Connect, depending on your requirements.
Once your order is successful, you will receive a date when your internet connection will be upgraded to SoGEA, and your old PSTN number will be transferred to us at the same time.
How do I place a SOGEA Transfer order?
Call us on 03333 660 770 and we’ll be more than happy to tell you more and to book a transfer order on your behalf. Currently, we do not support third-party PSTN/WLR3 lines, but plan to add support in the near future.
Acronym Buster
- PSTN: Public Switched Telephone Network. This refers to the traditional phone network that has been in use for many years. It provides analogue voice communication services over copper wires.
- WLR: Wholesale Line Rental. WLR is a service that allows other companies (such as Excel Communications) to rent and provide telephone lines from the main telecommunication service providers.
- SoGEA: Single Order Generic Ethernet Access. SoGEA is a type of broadband service that provides a standalone internet connection without requiring a traditional phone line. It uses an Ethernet connection to deliver broadband services.
- ADSL: Asymmetric Digital Subscriber Line. ADSL is a type of broadband technology that allows data to be transmitted over copper telephone lines at different speeds for downloading and uploading.
- FTTC: Fibre to the Cabinet. FTTC is a broadband technology where fibre optic cables are connected to street cabinets, and the final connection to the user’s premises is made using traditional copper cables.
- Gfast: G.fast is a broadband technology that uses the existing copper telephone infrastructure but allows for faster speeds by utilising higher frequencies.
