What our clients say about us...
Read open and honest feedback, from the people who know us best.
The Silverline Care group and our management company Bolt Asset Management has contracted Excel since 2015 and we have been through two iterations of our Connectivity and Phone systems, more recently, due to organic and planned growth we have had to move to a more robust hosted VoIP system as our needs changed.
At each point in the groups migration the knowledge and diligence expressed by Excel and more notably that of the Operations Manager, Simon, has been exceptional, one might say he knows my business needs better than I. It would be a great pleasure to recommend Excel, Matt and his team are knowledgeable of business need as well as the nice to haves and have produced a system which works far beyond our original expectations.
The group has over 800 staff and the changeover was seamless, a special mention to The support side of the business is one of the best I have had the pleasure of working with as nothing is ever out of scope or too much trouble with even the simplest user errors are catered for thoroughly. I can confidently recommend Excel as a supplier!
I can confirm the Boutique Hotel Group have been a client of Excel Communications since 2016. Simon and his team have always been of great help and I can recommend his services.
Matt’s passion and enthusiasm are infectious. He is well connected, with a true entrepreneurial drive that you don’t see very often. Matt has engaged in a winning partner strategy, with long term benefits. I predict Matt to be a “business to watch”, on a high growth curve.
Green Frog Consultancy used Matt to fit two phones and also a broadband router for us. Matt was exceptional in every way. He fitted the phones and broadband, showed us how to use the system in his own time and is also there at the end of the phone whenever we have any queries. I would recommend Matt to anybody and everybody that is thinking about getting a new phone system.
We have used Excel Communications to assist us with several clients telecoms needs and couldn’t recommend them more highly. Matt has always handled every client with the full attention they deserved. He always made sure enough time was spent ensuring each client got the right solution they required. Anytime a potential issue arose Matt was very quick and professional in dealing with it. We are very satisfied with the service and will certainly be continuing to use Excel Communications in the future.
I have used Matt Stead twice for telecoms systems in two different offices and on both occasions, he has delivered more than what he promised. Both times he has provided great results each time and all my staff look forward to his visits. He has an excellent knowledge of telecoms and has always provided excellent service. If you have a telecoms concern, I have no hesitation in wholeheartedly recommending Matt.