What our clients say about us...

Read open and honest feedback, from the people who know us best.

Big thank you to Matt Stead and his team at Excel Communications for helping us out tonight with our phone line issues.

There’s not many firms you can call up at 6pm on a Friday night and they will help.

Fibre Safe

Philip Keary

I am writing this letter to briefly outline the benefits of working with Excel Communications. During the past 8 years Potens has been working with Excel Communications to provide and support the telephony and broadband services across our national health and social care business. We have also worked with Excel Communications on numerous digital transformation projects.

Excel Communications have provided high quality services, and I can say that we have always been satisfied by their level of commitment and support to us. I would have no hesitation in recommending them. If you have any queries or I can be of any assistance, please do not hesitate to contact me.


Gail Simko, IT Manager

We were initially introduced to Excel Communications by our IT supplier, Fusion. Their service has been exceptional. The issues that they have overcome on one of our sites were extreme and several suppliers failed. Their attitude to finding the problem, resolving and moving on is fantastic.

I now have Excel in every care home we manage and operate. The latest being Bebington where they installed a 4G system, mobiles and desk phones. My home manager is delighted after years of calls dropping off. Not ideal when working throughout a pandemic, split across 4 wings on 2 floors. No longer a problem.

I would not hesitate to recommend Matt and his team, in particular Simon who project manages our projects and so much more!

Big thank you for your commitment and ensuring our sites are ‘future proof’.

Premier Care Solutions

Hayley Hughes, Business Manager

The Silverline Care group and our management company Bolt Asset Management has contracted Excel since 2015 and we have been through two iterations of our Connectivity and Phone systems, more recently, due to organic and planned growth we have had to move to a more robust hosted VoIP system as our needs changed.

At each point in the groups migration the knowledge and diligence expressed by Excel and more notably that of the Operations Manager, Simon, has been exceptional, one might say he knows my business needs better than I. It would be a great pleasure to recommend Excel, Matt and his team are knowledgeable of business need as well as the nice to haves and have produced a system which works far beyond our original expectations.

The group has over 800 staff and the changeover was seamless, a special mention to The support side of the business is one of the best I have had the pleasure of working with as nothing is ever out of scope or too much trouble with even the simplest user errors are catered for thoroughly. I can confidently recommend Excel as a supplier!

Silverline Care Group

Albert Cambridge, IT Manager

I can confirm the Boutique Hotel Group have been a client of Excel Communications since 2016. Simon and his team have always been of great help and I can recommend his services.

Boutique Hotel Group

Matt’s passion and enthusiasm are infectious. He is well connected, with a true entrepreneurial drive that you don’t see very often. Matt has engaged in a winning partner strategy, with long term benefits. I predict Matt to be a “business to watch”, on a high growth curve.

Liverpool City Region Local Enterprise Partnership

Michelle Findlay

Green Frog Consultancy used Matt to fit two phones and also a broadband router for us. Matt was exceptional in every way. He fitted the phones and broadband, showed us how to use the system in his own time and is also there at the end of the phone whenever we have any queries. I would recommend Matt to anybody and everybody that is thinking about getting a new phone system.

GreenFrog Consultancy

Nicky Foster

We have used Excel Communications to assist us with several clients telecoms needs and couldn’t recommend them more highly. Matt has always handled every client with the full attention they deserved. He always made sure enough time was spent ensuring each client got the right solution they required. Anytime a potential issue arose Matt was very quick and professional in dealing with it. We are very satisfied with the service and will certainly be continuing to use Excel Communications in the future.

Vigo IT Solutions

Vigo IT Solutions

I have used Matt Stead twice for telecoms systems in two different offices and on both occasions, he has delivered more than what he promised. Both times he has provided great results each time and all my staff look forward to his visits. He has an excellent knowledge of telecoms and has always provided excellent service. If you have a telecoms concern, I have no hesitation in wholeheartedly recommending Matt.

Bluebird Care Wirral

Steve Jaques