ABOUT EXCEL COMMUNICATIONS
Business phones, broadband and IT support that simply work
Missed calls, slow broadband and IT problems cost you time, money and customers. We take those headaches away. Excel Communications gives businesses reliable phone systems, fast connectivity and responsive IT support, all looked after by one friendly team.
Excel Communications is the trading name of Excel Voice & Data Limited. Whichever name you know us by, you get the same people, the same service and the same number to call.
HOW WE HELP
The communication problems we solve every day
Most businesses come to us with one of these frustrations. Here is how we put them right using modern, cloud-based technology.
Calls slipping through the net
Your customers shouldn't hear an endless ring. With a hosted VoIP phone system such as Excel Connect, calls reach the right person on a desk phone, laptop or mobile, wherever your team is working.
Broadband you can't rely on
Every video call, card payment and cloud app depends on your connection. Full fibre business broadband gives you speed and stability, and Starlink keeps remote and rural sites online.
IT problems that slow everyone down
When something stops working, you need it fixed fast. Our IT support team can fix many issues remotely, keeps your systems secure and can guide you through Cyber Essentials certification.
A team that's always on the move
Business mobile plans keep your people connected wherever work takes them. Mobile device management keeps company phones secure and easy to control from one place.
Callers left waiting in silence
Silence on hold makes callers hang up. Professional on-hold messages and IVR audio reassure them, answer common questions and promote your services while they wait.
Too many suppliers and bills
Bring your phones, broadband, mobiles and IT together with One-Bill. One supplier, one clear itemised bill and one team to call when you need help.
Who is Excel Communications?
Excel Communications, registered as Excel Voice and Data Limited, is a business telecoms and IT provider. We have offices in Birkenhead on the Wirral, Deeside in North Wales and London. We look after businesses across Merseyside, North Wales and the North West, and we support customers throughout the United Kingdom and Northern Ireland.
When you call us, you speak directly to a master's degree educated engineer who knows your account. There's no call centre and no being passed around. If you need us on site, we're usually with you within hours.
We partner with leading technology providers, including Gamma and Wildix, so you get modern, proven systems backed by a local team who pick up the phone. We also tailor our services for the industries below.
Ready for the copper switch-off?
Traditional copper phone lines are being switched off, with the deadline set for January 2027. Anything still using an old line, from phones to alarms and card machines, will need to move to a digital service. We'll check what you have, explain your options in plain English and plan a smooth move with minimal disruption.
What you can expect when you work with us
One team for everything
Phones, broadband, mobiles and IT under one roof. No more chasing different suppliers when something goes wrong.
Advice in plain English
We explain your options clearly and only recommend what your business actually needs. No jargon and no hard sell.
Fast, friendly support
Call 0800 711 7111 or raise a telecoms or IT support ticket online. You'll reach someone who knows you and your setup.
Technology that grows with you
Cloud-based systems scale up or down as your business changes, so adding a new starter or a new site is quick and simple.
Testimonials
What our customers say
Frequently asked questions about Excel Communications
Yes. Excel Voice and Data Limited is our registered company name and Excel Communications is the name we trade under. You may also see us called Excel Comms. It's the same company, the same team and the same support.
We have offices in Birkenhead (Merseyside), Deeside (North Wales) and London. Most of our customers are in the North West and North Wales, but we support businesses throughout the United Kingdom and Northern Ireland.
We provide business telephony and hosted VoIP, business broadband and full fibre, business mobile, IT support, professional on-hold audio and One-Bill itemised billing. You can also buy phones, headsets and Wi-Fi equipment from our online shop.
Call our customer service team on 0800 711 7111 or email info@excelcomms.co.uk. Existing customers can also raise a telecoms or IT support ticket online, or browse our support and knowledge base.
If you still use traditional phone lines, yes. Copper lines are being switched off by January 2027, and some alarms, lift lines and card machines rely on them too. Get in touch and we'll check what you have and plan your move to digital, including options such as PhoneLine+.
Let's make your communications easier
Tell us what's frustrating you and we'll show you a better way. Call 0800 711 7111, email info@excelcomms.co.uk or send us a message.