Focus on Service
Telecoms companies are notorious for their lack of customer service. Whether it is a mobile provider, local business telephony provider, or large telco, most people can relate to having spent a long time on hold, only to end up speaking to someone who can’t actually help. Excel Communications does things differently.
When you call, you can speak directly to a master’s degree educated engineer who will be familiar with your account. And if you do need an onsite visit, we will be there in a matter of hours in most cases. Our goal is to exceed your expectations: not only through reliable telephony, but through support.
Solutions & Telecoms Support
Business Telecoms Without the Stress
If you haven’t reviewed your telecoms contracts recently, it is quite likely that you’re on a higher tariff than you need to be. What’s worse, you may even be on the wrong tariff altogether! Our team of telecoms experts are able to to source and manage the best value tariffs and plans your business.
Whether you’re looking to upgrade your existing business telephone system or need to adapt your existing solution, Excel Communications can manage the whole process.
What’s more, we can provide a comprehensive maintenance package, ensuring value and peace of mind. Your telephone system will be maintained by a team of expert engineers who will be on hand 24/7 for call-outs, replacements, diagnostics, and out-of-hour requirements.
Contact us and one of our friendly and knowledgeable team will get back to you soon!