EnCare Professional Support
EnCare Professional provides an essential level of support for critical network systems by providing a high level of expertise and service at your fingertips when you really need it.
Organisations with limited in-house technical ability, who need to be able to contact a team of qualified professionals when there is a problem or general question.
Unlimited telephone and email support.
Priority response times.
Support call co-ordination.
Network documentation management.
SMS and email notification.
Priority response times and service levels.
Pay annually or monthly.
No Call out fee.
No Travel charges.