Why are schools switching to cloud-based VoIP phone systems?

Traditional school phone systems are becoming outdated as the UK PSTN switch-off approaches. Cloud-hosted VoIP phone systems allow schools and colleges to improve communication between reception teams, classrooms, safeguarding staff and parents while reducing maintenance costs. Features such as voicemail-to-email, mobile apps for staff, hunt groups and flexible call routing make it easier to manage busy periods like morning absences or emergency situations. VoIP systems are also easier to scale across multiple sites and academies, making them ideal for growing education trusts.