For many manufacturing businesses, yes. If production systems, cloud software or VoIP phones rely on internet connectivity, a backup connection can help maintain operations during outages.
Excel Communications can provide failover connectivity using secondary fibre circuits or 4G and 5G backup solutions. If the primary connection fails, traffic can automatically switch to the backup service to help minimise disruption. This is particularly important for manufacturers handling time-sensitive production schedules, supplier coordination or customer fulfilment.