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Horizon - Connect

Connect

Driving mobility in your business

Connect offers your business the power of both your desk phone and your mobile device, integrating Horizon with our Gamma mobile service.

This optional service allows you to access a range of features anytime, anywhere, regardless of device. In streamlining your business communications, you’re able to provide your staff with the flexibility to work wherever they are and ultimately improve overall business productivity and customer service delivery.

By combining the flexibility of a mobile device with all the business-class features of Horizon, Connect makes your team more productive, your customer service more responsive and your costs more controllable.

Benefits of Connect

Driving mobility in your business – how Connect supports organisations like yours

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Dynamic businesses that want flexibility

With Connect, businesses can allow employees who are regularly out of the office to work productively on the move. Horizon features are available on their mobile so they will have their business communication system available wherever they are..
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Engaging with customers while on the move

Connect brings the benefits of a landline on a mobile, making the mobile office a reality. Being able to present a landline from the mobile makes engaging with customers or prospects more effective and avoids publishing the mobile number.
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Staying available

A missed call can be a missed opportunity or can decrease customer satisfaction. With Connect, calls reach the mobile devices and there is one voicemail system across fixed and mobile, avoiding missed important messages. Features like Hunt Groups also work well with mobiles making sure that there is always the right person in the business to answer.
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Distributed workforce

For multi-site organisations with a distributed workforce, Connect improves internal communications and collaboration by providing the employees with the same tools and features on any device. The same dial plan, extension numbers, advanced call features are also available on the mobile devices so the right person can always be contacted whenever needed.
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Streamlined communications

For companies that are planning to simplify their communication systems or planning the shift to mobile, Connect offers a hosted service which joins up all their landline, laptop and mobile communications, removing unnecessary hardware. Businesses can avoid maintaining multiple contracts and can move to one provider for all their communication needs.

Why you should become a Connect client?

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Straightforward to use

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Improve customer contact

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Complete visibility

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Call Recording

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One voicemail

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Local presence

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Companion app

Does your business rely on a mobile workforce?

You’ll find Connect a great asset!

It’s easy to use, can be adopted incrementally and at your own pace. With a simple price per user, you’ll also benefit from having just one provider and only paying for what you need.

By combining the flexibility of a mobile device with all the business-class features of Horizon, Connect makes your team more productive, your customer service more responsive and your costs more controllable.

The MyConnect companion app provides an enriched experience.

Horizon Connect Features